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alexishunley's avatar
alexishunley
New member | Level 2
1 month ago

Can’t delete my team’s account and get back to my Plus plan with 2TB storage

Dropbox Plan: originally Plus, accidentally signed up for Teams (want to cancel Teams) Payment Method Card How did you upgrade? Dropbox website Question or Issue I accidently signed up for ...
cancellations
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hi alexishunley, thanks for bringing this to our attention.

I can understand your concern over this matter.

From the ticket ID you've provided, I can see that you're already in communication with a support agent. They would be better placed to assist you as they have more access to account-specific tools and resources.

Keep me updated with any progress!

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