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Forum Discussion
Can I get a refund?
Hello.I'd like to inquire about dropbox payments.
I want to get a refund on my fare. I didn't use it, but I paid today, can I get a refund right away?
Thank you.
[personal information removed per the Community's Guidelines]
5 Replies
- Walter
Dropbox Community Moderator
Hey lee soo yeon - thanks for posting on our Community.
Did you upgrade through the website directly in the first place or maybe through the app store on a mobile device?
Also, have you tried reaching out to our support team by any chance?
Let me know more and we'll take it from there.
First of all, I've never upgraded it. I made the purchase of the pass through the website.
- Walter
I see, thanks for clarifying that for me lee soo yeon
May I reach out via email to have a further look internally at this point?
yes,sure.
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- Walter
Thanks for the cooperation lee soo yeon - I've just followed up via email so please have a look at your inbox and we'll take it from there.
