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Cancel subscription for account I can't access
Hi there,
I have 2 dropbox accounts, currently signed into one of them. I am unable to sign into my other dropbox account as the email address is from a workplace I am no longer at, I no longer...
I’m having exactly the same problem. I can’t find any way to access my other account. I don’t mind paying the monthly subscription but I’m not going to pay for an account I can’t access.
Why can’t I prove it’s my account using my bank details? Why can’t dropbox send a reference number with my next deduction from my account so I can quote it back to prove it’s mine or alternatively delete my account?
Are Dropbox’s legal team aware they may be in breach of GDPR by failing to let people update their information?
Dropbox sort out your service or get ready for customers to abandon you as your reputation spreads!
Hannah, you’re sending people to dead links.
Why can’t I prove it’s my account using my bank details? Why can’t dropbox send a reference number with my next deduction from my account so I can quote it back to prove it’s mine or alternatively delete my account?
Are Dropbox’s legal team aware they may be in breach of GDPR by failing to let people update their information?
Dropbox sort out your service or get ready for customers to abandon you as your reputation spreads!
Hannah, you’re sending people to dead links.
