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Forum Discussion
Cancel subscription for account I can't access
Hi there,
I have 2 dropbox accounts, currently signed into one of them. I am unable to sign into my other dropbox account as the email address is from a workplace I am no longer at, I no longer...
Emma, after looking everywhere for an answer, I’ve ended up blocking Dropbox from taking money from my account.
I didn’t mind paying the fee for the service but Dropbox wanted me to pay without allowing me to access my account and hence service.
This obviously means I’ll never be purchasing a service from Dropbox again.
I think those of us who’ve faced the same problem are wasting our time trying to do our best to jump through hoops to resolve the problem. Clearly Dropbox doesn’t care about its customers.
I didn’t mind paying the fee for the service but Dropbox wanted me to pay without allowing me to access my account and hence service.
This obviously means I’ll never be purchasing a service from Dropbox again.
I think those of us who’ve faced the same problem are wasting our time trying to do our best to jump through hoops to resolve the problem. Clearly Dropbox doesn’t care about its customers.
