Forum Discussion

emmsheridan's avatar
emmsheridan
New member | Level 2
2 years ago

Cancel subscription for account I can't access

Hi there,   I have 2 dropbox accounts, currently signed into one of them. I am unable to sign into my other dropbox account as the email address is from a workplace I am no longer at, I no longer...
billing
cancellations
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Lostinthewilderness,, I checked, and Nancy has indeed received your message. 

 

Hold tight, and she'll get back to you as soon as possible with more info. Thank you! 😎

Lostinthewilderness's avatar
Lostinthewilderness
Helpful | Level 6
2 years ago
Still waiting for a response despite providing my payment details and a screencapture of my bank statement.

Apparently my account can’t be located!

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