Forum Discussion

emmsheridan's avatar
emmsheridan
New member | Level 2
2 years ago

Cancel subscription for account I can't access

Hi there,   I have 2 dropbox accounts, currently signed into one of them. I am unable to sign into my other dropbox account as the email address is from a workplace I am no longer at, I no longer...
billing
cancellations
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the ticket number, Rgdamian!

 

I have passed your comments along and raised the priority of your ticket.

 

I can also see that a member of our team is already assisting you, so if you need anything else, let us know!

RC50's avatar
RC50
Explorer | Level 3
2 years ago

Can someone please help me as i have 2 old accounts with work e mails i can no longer access and I'm being charged £100 a year and have no way of cancelling.  I can't seem to find anyway of calling or e mailing to get this resolved

 

Thanks

Rachel

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