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Mrs Erlich's avatar
Mrs Erlich
New member | Level 2
4 years ago

Canceling a free trial subscription

I want to cancel my free subscription and I clicked plan -> cancel trial -> select reason for cancellation -> continue till the end Then the Plan tab switched to Dropbox Basic mode, but how do I kn...
cancellations
Plans
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi Mrs Erlich, thanks for messaging the Community.

 

What is the current status of your plan on this page?

 

On the payments page, does it show the cancellation of the trial?

 

This will help me to assist further!

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