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Forum Discussion

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Victoria210 - is it possible that you're looking at an account that's on the free, Basic plan perhaps?

 

If that's so, it's normal that you don't get a cancel option.

 

If you'd like to delete your account instead of cancelling a subscription though, you should be following these steps. 

Victoria210's avatar
Victoria210
New member | Level 2
2 years ago

No, I am logged into my account.  I go to the icon with my name and go to Manage Account.  There is nothing there to cancel my subscription. 

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