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Cannot cancel my Dropbox subscription
I am not an idiot. Dropbox will NOT let me cancel my account. What is up with Dropbox?
Pamswatercolors wrote:
My pcThen you can cancel your subscription through the Dropbox website, at the bottom of your Subscriptions page.
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHey Victoria210 - is it possible that you're looking at an account that's on the free, Basic plan perhaps?
If that's so, it's normal that you don't get a cancel option.
If you'd like to delete your account instead of cancelling a subscription though, you should be following these steps.
I do not want to delete my account. I am finished with my book and no longer need a subscription. I just want to cancel my paid subscription
- Walter
What does you plan tab report Victoria210?
It has: Personal Drop Box Space. Underneath that is Account Settings and underneath that is License Keys. That's it.
- Rich
Super User II
Victoria210 wrote:
It has: Personal Drop Box Space. Underneath that is Account Settings and underneath that is License Keys. That's it.
What plan does it say you're on when you visit this page? Please take a screenshot if you can, being sure to mask any private information like your email.
