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Vitalia's avatar
Vitalia
Explorer | Level 3
3 years ago
Solved

cannot upgrade my account (409 error)

I have just paid for the plus subscription (in the app) but nothing has changed. Under my Apple subscriptions, it says I have the account. I saw it had happened to some users here but I still don't k...
Dropbox Plus
Plans
upgrades
  • Walter's avatar
    Walter
    3 years ago

    No worries Vitalia - you've got :envelope: 

Vitalia's avatar
Vitalia
Explorer | Level 3
3 years ago

Ok, done! In fact, there was a pending update. But after i had installed it nothing has changed -(

 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Sorry to hear this persists Vitalia - may I reach out via email to have a further look internally?

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      No worries Vitalia - you've got :envelope: 

      • Elmo22's avatar
        Elmo22
        Explorer | Level 3
        3 years ago
        I have the same error code and cannot upgrade

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