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Forum Discussion

kle081's avatar
kle081
New member | Level 2
4 years ago

Can't access my old email, need to cancel subscription

Hi there,   I have 2 dropbox accounts, currently signed into one of them. I am unable to sign into my other dropbox account as the email address is from a workplace I am no longer at, I no longer...
account access
cancellations
Zeishan's avatar
Zeishan
Explorer | Level 3
3 years ago

Hello everyone, I cant sign in to my dropbox paid account, I forgot login credentials. I have a subscription for my credit card. I have the transactional ID, but the system doesn't recognize that transaction ID. please help.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Zeishan, no worries, I am here to help! 

 

Can I send you an email, in order for us to have a closer look into this, please? 

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