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Forum Discussion

kle081's avatar
kle081
New member | Level 2
4 years ago

Can't access my old email, need to cancel subscription

Hi there,   I have 2 dropbox accounts, currently signed into one of them. I am unable to sign into my other dropbox account as the email address is from a workplace I am no longer at, I no longer...
account access
cancellations
dave023's avatar
dave023
New member | Level 2
3 years ago

I have an old account that was supposed to be deleted in October of 2022, the company received a bill for that account today, and I do not have access, nor does that email even work for me any longer.

 

There is no place for me to actually call and talk to someone, Why, I have no idea, it would be very helpful if I could actually talk to a person, but it seems that dropbox does not wish to have actual human contact.

 

Please let me know how to delete the account associated with [removed per the Dropbox Community Guidelines]

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