Forum Discussion

Lupas's avatar
Lupas
Explorer | Level 4
8 months ago

Can't access previous bills after switching plan to Basic

Hi, after roughly 5 years on the Plus plan, I just switched to Basic the other day because I won't be needing Dropbox anymore. I wanted to download the last invoice (for April 2025) but can't access ...
billing
Payments
Plans
Mark's avatar
Mark
Icon for Super User II rankSuper User II
8 months ago
Lupas wrote:

"Something went wrong while retrieving your billing history. Please try again later."

Often a quick way to fix that is to empty the cache/temp internet files of your browser and that then lets you in :)

  • Lupas's avatar
    Lupas
    Explorer | Level 4
    8 months ago

    Unfortunately that didn't help, but thanks for the quick reaction!

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