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Forum Discussion
mayuresh l.
11 years agoNew member | Level 1
Can't activate Dell 20 GB Dropbox promotion
Dell Promo 20GB not working even after reinstalling dropbox I just bought a dell and am trying to get the add'l 20GB space. There is a "Get 20GB disk space" notification but it says "Dropbox already...
- 11 years ago
You have to use the Preinstalled version of Dropbox. You cant just install one
- 11 years ago
David - as already said, you cannot install one. If you have you need to wipe back to factory install to get the space. Simply uninstalling the one from the web doesnt work.
Mark
Super User II
11 years agoDavid - as already said, you cannot install one. If you have you need to wipe back to factory install to get the space. Simply uninstalling the one from the web doesnt work.
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