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Forum Discussion
Red Gerran
3 years agoHelpful | Level 5
Can't cancel free trial
I'm trying to cancel my free trial, but I don't have that option. Here's what the instructions say: The "plan" and "manage plan" are completely absent from my options. I then tried to delet...
- 3 years ago
Hey Red Gerran, sorry to jump in here, but I just wanted to mention that it looks like your trial was indeed cancelled, but you'll get to keep the additional quota till the end of the trial period.
Slick180
3 years agoExplorer | Level 3
I understand but if I have signed up for a free trial for 30 days which I believe I did by filling out my card details to Dropbox with the option to cancel anytime...& I have followed Dropbox rules privacy & policies by going through the correct procedure of cancelling the contract multiple times but with no success.. hopefully there is still a way to end the trial contact I signed up for if there is indeed one.
BUT if a charge by dropbox comes out of my bank account once the 30 days of the trial have expired I will have no other choice but to block any transition payments from my bank account to Dropbox as I will contact my bank telling them & explaining Dropbox would have no right in taking a payment out without my permission because I have tried to end the contract but haven't had any luck because of the cancellation instructions set by Dropbox did not work & feel like the whole trial offer was an entrapment to scam users from using their service.
BUT if a charge by dropbox comes out of my bank account once the 30 days of the trial have expired I will have no other choice but to block any transition payments from my bank account to Dropbox as I will contact my bank telling them & explaining Dropbox would have no right in taking a payment out without my permission because I have tried to end the contract but haven't had any luck because of the cancellation instructions set by Dropbox did not work & feel like the whole trial offer was an entrapment to scam users from using their service.
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