Forum Discussion

cwbowers's avatar
cwbowers
Helpful | Level 6
3 years ago

Can't cancel my subscription

I've tried all the online help multiple times to cancel my account/subscription. What an impossible mess. I've been with Dropbox for several decades. I sold my business and I no longer need Dropbox. ...
billing
cancellations
Payments
JoshCarm 's avatar
JoshCarm
Explorer | Level 4
3 years ago
You still have not given any answers or any remedy to fix this. I need this to stop charging me for something I do not use.
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi @JoshCarm, I can see that you received an email from my colleague and replied to them. 

 

They'll be able to respond to the message with further information on this matter. We appreciate your patience.

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