Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

SueStreis's avatar
SueStreis
Explorer | Level 4
3 years ago
Solved

Change billing from Apple iTunes to PayPal

I no longer use Apple products but my DropBox account was set up a few years ago with billing through iTunes.  How do I go about changing the billing to PayPal? 
billing
Dropbox Plus
Payments
  • Hannah's avatar
    Hannah
    3 years ago

    Hey SueStreis, if you downgrade, your files will still be safely stored in your account, however, syncing will stop and you won't be able to add new files, if you exceed your free space.

     

    You may simply re-upgrade, to resume syncing.

SueStreis's avatar
SueStreis
Explorer | Level 4
3 years ago
Thanks for your reply, Mark. If I downgrade, what happens to all of my files if they exceed the downgraded max? Should I back them up locally?
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey SueStreis, if you downgrade, your files will still be safely stored in your account, however, syncing will stop and you won't be able to add new files, if you exceed your free space.

 

You may simply re-upgrade, to resume syncing.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!