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stuartpriceuk's avatar
stuartpriceuk
Explorer | Level 3
4 years ago

Change from Apple Subscription to direct Dropbox plan

Hello!

I’ve had my Dropbox account through apple subscription, but I’d like to change it to a CC externally of apple. Is this possible at all please?

Many thanks!

Stu

billing
Payments

22 Replies

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  • nractive's avatar
    nractive
    Explorer | Level 3
    2 years ago

    Hi Nancy

     

    thank you for trying to help also, she opened a new window without signing in and it takes me to the chat and when i ask questions it gives me the same answer which doesn't help, I would really love to speak to a real person, this is affecting my business, keeps telling me I have an external account and drobox can't help, I have fully cancelled and membership has completing expired. never had where a company doesn't want to take your money 😁

     

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    No worries nractive!

     

    I just opened a ticket on my end for you. 

     

    I'll see you there, cheers!

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