We’re aware of an issue causing slower load times on the Dropbox Community forum. It should be resolved soon. Thanks for your patience! 

Forum Discussion

BOA VIE's avatar
BOA VIE
New member | Level 2
2 years ago
Solved

Change trial to paying plan without waiting for the end of the trial.

Want to change trial to paying plan, as the bandwidth in the trial is not enough. How can do that without waiting the end of the trial?
  • Rich's avatar
    2 years ago

    BOA VIE wrote:

    Want to change trial to paying plan, as the bandwidth in the trial is not enough. How can do that without waiting the end of the trial?


    I don't believe there's an option to do that. The only way would be to cancel the trial and then upgrade directly to the plan that you need.

     

    Individual accounts: https://help.dropbox.com/plans/cancel-free-trial

    Team accounts: https://help.dropbox.com/plans/cancel-dropbox-business-free-trial

     

    If you're canceling a team account, read the help article in full before you cancel so you understand the process. The team will be disbanded, which is permanent, and any data in the team folder will be moved to a shared folder.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!