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Communications look like Spam
Hi. What's going on with your e-mailers or whoever there is spamming my mail every week. Headers: "Alert alert", "Open ASAP", "Review ASAP", "Attention!", "This is urgent". Please stop. You sou...
Rimpulo wrote:
What's going on with your e-mailers or whoever there is spamming my mail every week. ... I don't mind if my dropbox is full ...
Have you turned off the notification in your account?
Hi Nancy, yes this is the first time I have received an email from this address, at least according to my inbox. I'm not sure why I would have received a message telling me to finish completing my Dropbox setup; I've had this Dropbox for 10 years, what else is there to set up? The weirdness of the ATTN caught my attention (ironic eh), as this is not something I would expect in a usual email, and the discrepancy of the no-reply addresses threw me. Sorry that I mislabeled this genuine email as spam.
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorNo worries, ilovemath, you can simply ignore the email, but it's good that you brought this to our attention; better safe than sorry!
If you need anything else, please let us know.
Have a great day!
- That's just what I was talking about. Spam looking appearance and spelling, i.e. "ATTN". It's not about turning off notifications, it's about communicating proper businesslike language.
Agreed, I work in cyber security and one of our users sent in one of these emails for analysis. I could quickly verify that the domain was legit but the wording is so dodgy I had to investigate further, leading me to this forum. In the last two weeks we've had about 10 examples of the same email being sent multiple times with 2 different wordings. We teach our staff how to spot red flags like call-to-action, over-alerting, changing the wording between emails. Dropbox will be hurting their own sales this way, and annoying cyber security professionals.
- Yes I received the same email today, prompting me to complete my Dropbox setup even though I have has my account for over ten years. I gather from the thread that the email is legit but that I should ignore. thanks!
- As a matter of fact I do have noticed that the emails have now gotten cleaner and more convincing. Thank you!
They are still so sketchy that I googled it and ended up in this thread. This is not the worst subject line I've read from dropbox but it's not good, either.
The body of the message does not reflect the subject (is my account at risk of deactivation? It has been maybe a month since I last accessed my account but that's just the sporadic way I use it) in any way. The email is just a general ad for dropbox with several links to the service. "Whether you're at your computer or on the go, Dropbox has you covered." Well sure, that's ... what I signed up for?
Also "please read" is weird to put in a medium that is, in essence, always read by the recipient. It sounds awkward and spammy.
All in all, there are so many different kinds of red flags in these emails that I am stunned to find they're actually real.
