Forum Discussion

Wendy8's avatar
Wendy8
Explorer | Level 4
5 years ago

Contact Phone #

Has ANYBODY had any success contacting customer support ??  I just get sent in circles and and don't seem to have access to a phone # OR and email. My account says I have a "basic" account but they j...
Account Settings
billing
Dropbox Basic
FAQ
Payments
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey negative_ghostrider, sorry to hear you're having issues with this.

 

May we reach out via email to have a further look internally? 

 

Let us know and we'll use the email address that's associated with your profile here, on our Community.

 

Otherwise, you could log a ticket with our team through this form. Just make sure to use an incognito window without logging into any Dropbox account and fill in all the relevant information along with an email address we can reach you at. 

 

I hope this helps!

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