Forum Discussion

Dataera's avatar
Dataera
New member | Level 1
12 months ago

Dropbox charges me twice a month

Hi I seemed to be getting charged twice a month of $23 - $22 dollars 1st of every month and the last day of every month. I dont know what’s going on can you help pleae?
Payments
Dataera's avatar
Dataera
New member | Level 1
12 months ago

How’s it Mark,

Thanks so much for the reply. I have tried to use the tool. I have had no luck as my number on my statement is only 11 characters and it doesn’t recognise it.  I’m hoping I haven’t been scammed. What else can I do to figure this out? 

Thanks 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
12 months ago
Dataera wrote:

What else can I do to figure this out? 

Log a ticket for support at www.dropbox.com/support 

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