Forum Discussion

Locura53's avatar
Locura53
Explorer | Level 3
4 years ago

Dropbox Plus subscription does not show up on Google Play.

Hello, Dropbox Forums. I recently began a 30-day free trial of Dropbox Plus, but when searching for a means to cancel just in case, Google Play gave me a strange result.  When following the typic...
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Locura53's avatar
Locura53
Explorer | Level 3
4 years ago

Oh, and if it's not already available, send all e-mails to [email removed as per Community Guidelines]

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey Locura53! 

 

Just sent you an email. I'll be happy to see you there. 

 

Cheers!

  • dynn's avatar
    dynn
    Explorer | Level 3
    4 years ago
    hi I'm having this exact same issue with my subscription.
  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey dynn, thanks for posting about this on our forum.

     

    Can you also send me a screenshot of what you see here?

     

    Besides that, can you upload a screenshot of what you see when visiting your Google Play account?

     

    Thanks a lot!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey dynn, have a wonderful month ahead! 

     

    For security reasons, I can't preview that link. It'd be amazing, if you could attach the screenshot here, by clicking the little camera icon when you try to respond back to me. 

     

    Thanks!

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    4 years ago

    Megan dynn 

     

     

  • Keltrin's avatar
    Keltrin
    Explorer | Level 3
    3 years ago
    I need help too, please help me asap I'm scared to get charged, I don't have much money!
    ,Very scared fella, keltrin

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