Forum Discussion

Locura53's avatar
Locura53
Explorer | Level 3
4 years ago

Dropbox Plus subscription does not show up on Google Play.

Hello, Dropbox Forums. I recently began a 30-day free trial of Dropbox Plus, but when searching for a means to cancel just in case, Google Play gave me a strange result.  When following the typic...
cancellations
Dropbox Plus
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Ruth17's avatar
Ruth17
Explorer | Level 3
2 years ago

Someone from Dropbox please help - I have the same problem.

All I want to do is cancel my trial but the app directs me to Google Play, where the subscription does not appear.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Ruth17, we can go ahead and log a ticket for you to this email address. Let me know if that’s OK.

    • Ruth17's avatar
      Ruth17
      Explorer | Level 3
      2 years ago
      Yes please
      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hi Ruth17, I've sent you an email, please could you reply to my message when you get a chance?

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