Forum Discussion

MikeMurray978's avatar
MikeMurray978
New member | Level 2
5 years ago

Dropbox still charged me after account was cancelled.

I cancelled my account in July of 2020 and Dropbox has continued to charge me $12.74 every month since then. On top of that the only customer support you are offered is this lame “community forum” or...
cancellations
Refunds
Karima Khan's avatar
Karima Khan
New member | Level 2
3 years ago

I deleted my account last month, and I still got a bill for USD20 this month. My plan is Dropbox Plus, I even had to create a new account to leave this comment because I couldn't find any way to contact Dropbox (email or phone number). I strongly object, I would like to request a refund. If a refund is not accepted, at least stop this forced subscription. What should I do now?

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