Forum Discussion

MikeMurray978's avatar
MikeMurray978
New member | Level 2
4 years ago

Dropbox still charged me after account was cancelled.

I cancelled my account in July of 2020 and Dropbox has continued to charge me $12.74 every month since then. On top of that the only customer support you are offered is this lame “community forum” or...
cancellations
Refunds
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey Finnkara2000 - thanks for the clarification there.

 

I've just sent you a email to have a further look internally, so please have a look at your inbox and we'll take it from there.

Finnkara2000's avatar
Finnkara2000
Explorer | Level 3
1 year ago

Hey Walter unsure if I received your email to help with this 🙂

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