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Forum Discussion

Richard Burman 's avatar
Richard Burman
Explorer | Level 4
2 years ago

HI Nancy, 

I just Tried in an incognito window and i get he same error. 

Im also trying to pay directly with dropbox not through itunes. (Sorry for the confusion) 

The account is linked to my Gmail. 

This whole issue is super frustrating. 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks, Richard.

 

Mind if we reach out to you via email, so we can investigate this further internally?

  • Richard Burman 's avatar
    Richard Burman
    Explorer | Level 4
    2 years ago

    Hello Hannah, yes please absolutely. Do you have my email or should i send it? 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    I got it, Richard! Just sent you an email, so we'll continue there. Thanks!

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