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I can't deactivate my Dropbox free trial because of an error
Dropbox Plan (Advanced Free Trial) Payment Method None How did you upgrade? (Via the Dropbox website) Question or Issue Whenever I try to add new teams or try to deactivate my Dropbox free trial, I only got "Something went wrong on our end. Close and try again.". Before this occurred, I started a 10 TB free trial, only to get 200 GB. I've then tried to deactivate it, and it succeeded, but it said I'm still in a free trial, even though I'm not, therefore I can't delete my account. Is there anyway I could get my account deleted, or at least fix the problem deactivating my subscription?
I'm being charged for an unknown Dropbox account.
I have a charge on my credit card. I need to know the account that this is being charged to. I was forced to open another account to log this message. I tried using the form that is supposed aid in looking up a the transaction dropbox.com/payments/find_receipt and it keeps returning an error on the credit card number and expiration date that I know is correct.I upgraded from a trial to Plus via the site, but I'm getting a payment error
Dropbox Plan Plus Payment Method iDeal How did you upgrade? Directly through the Dropbox website Question or Issue I upgraded from Free Trial to the Plus plan, via the webbrowser (firefox) on Macbook, and everything went fine until after payment via iDeal, returning to the Dropbox site it showed an error simply stating "Something went wrong". And now I'm still in the free trial plan within Dropbox with a 2 GB limit, no upgrade to 2TB whatsoever. That's an expensive error.
I upgraded to the Dropbox Plus plan but I'm "out of space" when I move files to Dropbox
Dropbox Plan Free to Plus Device HP Laptop Operating System/Browser (if using the web) Win 10 Question or Issue: I upgraded from Free to PLus for more storage however, Dropbox on the computer still shows "out of space" error when I try to move files over to Dropbox. Do I need to update the computer side or what?I'm getting a 404 error when trying to upgrade my Dropbox Plus account
I ran out of space in my Plus account, so I clicked "upgrade," and I'm sent to a 404 error page. I need customer support, so I click to navigate there, and I'm sent to a 404 error page. I can't do anything meaningful without being sent to a 404 error page. Can someone provide me the email address so that I can speak to a human being who can help fix whatever this issue is? ThanksCan't access previous bills after switching to Basic plan
Hi there, I have recently switched back to a basic plan. I want to download an invoice for December 2024, however I can't access my Billing area anymore - all it tells me is "Something went wrong while retrieving your billing history. Please try again later." I have tried logging out and in again, clearing my cache, using a different browser and using an incognito window but nothing works. Can you please assist?I can't redeem my Dell license key for Dropbox Plus; I'm told to contact support.
I have 3 Dropbox Plus keys I purchased from Dell that I would like to redeem to my Dropbox acccount. When I try to redeem the keys I experience the following: Go to https://www.dropbox.com/pro/redeem_key Attempt to redeem key Receive the following error: Error redeeming and activating license key, please contact support.
I can't buy the Replay add-on, even though I'm on the Essentials trial.
I am on ESSENTIALS 3TB plan trial which gonna end on 4 april. And i need buy dropbox replay add-on premium urgently to fasttrack review of videos in team. But when i click on BUY button in the popup to buy below: They land me here on this settings page every single time. And i dont see any option to buy here. Kindly help me on this.
