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Can't access previous bills after switching to Basic plan
Hi there, I have recently switched back to a basic plan. I want to download an invoice for December 2024, however I can't access my Billing area anymore - all it tells me is "Something went wrong while retrieving your billing history. Please try again later." I have tried logging out and in again, clearing my cache, using a different browser and using an incognito window but nothing works. Can you please assist?
I can't redeem my Dell license key for Dropbox Plus; I'm told to contact support.
I have 3 Dropbox Plus keys I purchased from Dell that I would like to redeem to my Dropbox acccount. When I try to redeem the keys I experience the following: Go to https://www.dropbox.com/pro/redeem_key Attempt to redeem key Receive the following error: Error redeeming and activating license key, please contact support.
I paid for a subscription, but my Dropbox account hasn't been upgraded
Hi, I paid for a subscription, but my Dropbox account hasn't been upgraded. I upgraded in my dropbox account so there is no other mail. Also when I did pay, I saw a error massage on the screen. I really need to send files today, so please help me. Because I payed 119,88 euro for nothing
I can't buy the Replay add-on, even though I'm on the Essentials trial.
I am on ESSENTIALS 3TB plan trial which gonna end on 4 april. And i need buy dropbox replay add-on premium urgently to fasttrack review of videos in team. But when i click on BUY button in the popup to buy below: They land me here on this settings page every single time. And i dont see any option to buy here. Kindly help me on this.I keep seeing an error with Google Play on my Android mobile app and I can't check my Dropbox plan.
Imntrying to view my plan on android 14 Samsung S24+ I keep getting this error. When incheck linked device, this same device was link already twice. So unlinoed those. But it still shows the same error. The info it shows is insufficient and not helpful How can I solve this issue?“Your plan and billing information are managed externally"; I can't upgrade via Google Play.
I urgently need to upgrade my plan because I am out pf storage, but this "Your plan and billing information are managed externally" is the message I receive when I try to upgrade. I have found which of my google accounts my subscription is connected to in the Google play store, but there I am only able to unsubscribe or resubscribe from my existing plan. The button to "manage" my subscription there only gives me the option to change my payment method. I literally am willing to give you (Dropbox) more money in the form of upgrading so it's extremely infuriating to not be able to. I am considering switching to a different cloud storage host other than Dropbox if I cannot get this fixed before April 2nd (when my subscription supposedly renews). Please advise.I've paid for Dropbox, but I don't see more storage on my account.
Hello, yesterday i upgraded my Dropbox from Basic to 2TB. Dropbox has already charged me and i have paid, but i can’t see a change in my storagelevel. I have already tried to “Reload Purchase” but i jst get an Error 409 code… has anyone tried this before?
Problems with applying for an open position
I saw the discussion at discussions/101001018/im-having-trouble-applying-for-a-position---can-i-contact-hr/695520 but this issue seems to be different & that discussion has been closed for replies. If I fill out the application form online, attach my resume and cover letter (.docx) and include my last 3 related jobs... I get this error..... So I played with it a little and found that the application would go through if I only included my last related job experience under Employment. I did not try it with 2 last employers as I did not want multiple applications sent to HR for the position (I didn't want to look like an idiot before I ever got interviewed). I also found a missing link after submitting the application. After the application is accepted you are shown the following screen... The "Read our stories" link is broken. If you click it, you just go to a 404 page at Medium. Also there is no tag at the bottom of this form that seems to match anything to do with the application process, the Dropbox website or HR.... I chose "WEB" and "ERROR MESSAGES" because they were the closest descriptions for these issues, but adding a tag for website issues or application process might be helpful. Then, when I tried to submit this discussion, I got another error.... In case it matters, I am using Chrome... ...with Dropbox excluded from the Ublock Origin Lite extension, on Windows 10 Pro. So now I am off to try and find an email for someone in the company (or perhaps reach out on LinkedIn) to try and get these issues to them. I found your corporate phone number but the message there says that the mailbox is not monitored and just sends me to dropbox.com/support where there is no place to post this or get any help related to your website. At this point I feel like I'm just chasing my tail. I will delete the link that this discussion added when I referred to an earlier discussion that discussed issues with the application process .... Thanks!
