Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

djn's avatar
djn
Helpful | Level 5
5 years ago

False missleading emails

Just got a email with the Title "⚠️Action requested: ****, your files are about to stop syncing!" Only for it to be a sales email telling me to upgrade my accout The accout has be used to archive s...
emails
Error Messages
Plans
Storage space
sync
Gabor P.'s avatar
Gabor P.
New member | Level 2
3 years ago

I have the same 2GB of space left for years, but recently Dropbox started sending me similar threatening emails.  Next, will they threaten me to delete my files if I don't upgrade? Is the service so bad that Dropbox now has to rely on misleading and blackmailing its own users? 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!