Forum Discussion

jesper Fohrmann's avatar
jesper Fohrmann
Explorer | Level 4
6 years ago

Fraud! Dropbox or someone called Dropbox took 119,88 Euro from our credit card! Help!?

First of all - why is there not a DEEP-LINK for people like us who have been a victim of credit card fraud on DROPBOX - It is not only us but many other users who experience a gauntlet of red-tape to...
Dropbox Basic
Payments
Plans
anonymous's avatar
anonymous
6 years ago

E-mail them - because you will need to have ALL communcation in writing  - secondly let your card company know if you have not already. If you paid on a credit card (which you must hae done in the past otherwise the card company has been hacked too) then they are responsible as much as you. Just be glad it's a credit card, had it been a debit card well you would have been screwed!

jesper Fohrmann's avatar
jesper Fohrmann
Explorer | Level 4
6 years ago

pcoventry - Thank you for your words...the problem is there is no link to DROPBOX email ...if I am on Basic account termes ...direct contact doesn't seem to be a possibility - So if anyone has an email to their FRAUD department ...I would be very happy to get that - Thanks

  • anonymous's avatar
    anonymous
    6 years ago

    Message a Moderator? I am sure you get some support as a free loader!?

    • jesper Fohrmann's avatar
      jesper Fohrmann
      Explorer | Level 4
      6 years ago

      Anonymus - Thank you for the suggestion ...I am not going to spend your time ...but let alone contacting a moderator ...where and how would a ...know nothing about DROPBOX interface get about doing that?

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