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davidlosangeles's avatar
davidlosangeles
Explorer | Level 3
11 months ago
Solved

Getting charged for a monthly bill, but can't find the account

Hi, we're getting charged $65/month for Dropbox on our business credit card but can't find the account it's tied to. We've asked our employees (we're a small team) and nobody is using Dropbox. It may...
Billing
cancellations
Payments
  • Hannah's avatar
    Hannah
    11 months ago

    Hey @davidlosangeles, thanks for joining us on the Dropbox Community.

     

    Have you taken a look at our payment lookup tool? 

     

    If it's a Dropbox credit card charge, it should give you the email address of the account linked to the payment.

     

    If you have any questions, let me know!

davidlosangeles's avatar
davidlosangeles
Explorer | Level 3
11 months ago

That solved it. Thank you!

  • dzephier's avatar
    dzephier
    New member | Level 2
    5 months ago

    don't believe it davidlosangeles. How?

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