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Forum Discussion
jwool1965
7 years agoNew member | Level 2
How can I cancel a free trial?
When I started the free trial subscription I had an Android, now I have an Iphone. How do I cancel my free trial?
- 7 years ago
Hey there jwool1965 - how are you today?
At first, I'd suggest taking a look at the following Help Center article:
https://help.dropbox.com/billing/cancel-free-trial
Let me know how this goes!
shannon5
6 years agoExplorer | Level 4
Thank you for the tip, Lisil, but unfortunately it did not work. I am submitting a Help Request.
Thanks,
Shannon5
Chipkill
6 years agoExplorer | Level 4
Sure, I have tried some ways: change the browsers, clear all cookies but can not "cancel trial". Yesterday, I raise request to Dropbox support & they help me cancel trial manually.
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