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Forum Discussion
jwool1965
7 years agoNew member | Level 2
How can I cancel a free trial?
When I started the free trial subscription I had an Android, now I have an Iphone. How do I cancel my free trial?
- 7 years ago
Hey there jwool1965 - how are you today?
At first, I'd suggest taking a look at the following Help Center article:
https://help.dropbox.com/billing/cancel-free-trial
Let me know how this goes!
Mark
Super User II
6 years agoYou need to speak to Apple I'm afraid as that email is from them, BUT, generally as long as its cancelled you are fine.
Danntfc
6 years agoExplorer | Level 4
Thanks I have now contacted Apple support. Could it have been because I was still uploading and syncing that it happened? On the subscriptions it does say if you resubscribe select an option so I would hope I am fine. I did try and cancel it about 10 days into the trial so did it with plenty of time.
- Mark6 years ago
Super User II
I'm 99.9% sure you are fine :)
The App store is usually really good around charges etc.
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