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Forum Discussion
jwool1965
7 years agoNew member | Level 2
How can I cancel a free trial?
When I started the free trial subscription I had an Android, now I have an Iphone. How do I cancel my free trial?
- 7 years ago
Hey there jwool1965 - how are you today?
At first, I'd suggest taking a look at the following Help Center article:
https://help.dropbox.com/billing/cancel-free-trial
Let me know how this goes!
Masha1
6 years agoNew member | Level 2
no,I didnt install the app. I started it from my laptop
Daphne
Dropbox Community Moderator
6 years agoThanks for getting back to me here Masha1!
Can you let me know what your Plan tab reports your subscription to be right now? If possible, please send me a screenshot, excluding any personal info.
- Masha16 years agoNew member | Level 2Unfortunately, I cant attach files here.
Under the Current plan it's written
Dropbox Basic and on the right there's a button "Upgrade".
Then there's an info Personal dropbox space". And at the bottom Bonus type
Getting started completed 1 out of 7 steps Not finished.
Maybe my trial didnt start,cause I didnt complete those steps? It's just confusing..
Thank you,Daphne!
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