Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
jwool1965
7 years agoNew member | Level 2
How can I cancel a free trial?
When I started the free trial subscription I had an Android, now I have an Iphone. How do I cancel my free trial?
- 7 years ago
Hey there jwool1965 - how are you today?
At first, I'd suggest taking a look at the following Help Center article:
https://help.dropbox.com/billing/cancel-free-trial
Let me know how this goes!
sgaurav
5 years agoNew member | Level 2
I just try to cancel my free trail but it’s going around and around
Megan
Dropbox Community Moderator
5 years agoHi sgaurav, wish you a wonderful Monday!
Have you tried out these steps in order to cancel your trial?
Also, when you say around, do you mean the website is not able to process it?
If so, I'd suggest trying out a different browser, and seeing if you're able to succeed there.
Let me know how it goes.
Have you tried out these steps in order to cancel your trial?
Also, when you say around, do you mean the website is not able to process it?
If so, I'd suggest trying out a different browser, and seeing if you're able to succeed there.
Let me know how it goes.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!