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SheCommerce's avatar
SheCommerce
Explorer | Level 3
10 days ago

How can I cancel my annual subscription after my trial upgraded?

My trial ended yesterday 30 January 2026 and today annual subscription of $621 was deducted. I am sure i selected monthly billing not annual when I signed up. I have already cancelled the plan (today...
billing
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 days ago

Hi SheCommerce, thanks for messaging the Community.

I can see that you're already in contact with a support agent regarding this matter.

They'll be able to assist you further in relation to the cancellation of your Dropbox subscription.

If you have any further queries, feel free to message back.

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