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Dev_1's avatar
Dev_1
Explorer | Level 3
6 months ago
Solved

How can I claim the Dropbox Plus Visa offer?

Visa has a current offer for 40% off Dropbox Plus.  I cannot seem to redeem the offer as I already have Dropbox Plus.  I get the message "You're already on Dropbox Plus"  if I try to use the redempti...
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  • Jay's avatar
    Jay
    6 months ago

    Hi Dev_1, thanks for bringing this to our attention.

    If you cancel your Dropbox Plus plan, your files won't be deleted immediately without notice.

    Do bear in mind that your files might be subject to deletion when over quota on a Basic plan, as noted in this article, however, you would receive many notifications to advise you of this prior to deletion.

    If you need any further assistance, please let me know!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hi Dev_1, thanks for bringing this to our attention.

If you cancel your Dropbox Plus plan, your files won't be deleted immediately without notice.

Do bear in mind that your files might be subject to deletion when over quota on a Basic plan, as noted in this article, however, you would receive many notifications to advise you of this prior to deletion.

If you need any further assistance, please let me know!

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