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Forum Discussion

Hristina's avatar
Hristina
Explorer | Level 4
2 years ago

How can I get a refund for a FormSwift charge?

  I am writing to express my concern regarding an unauthorized charge of $144 from FormSwift that has been processed through my email or somewhere/somehow I don't know where exactly I did not aut...
billing
cancellations
downgrade
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Refunds
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for posting here, Hristina. 

 

Since we’ll need to look into this further, can I send you an email to this email address? 

 

Let me know if that’s OK, and we’ll go from there.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      I just sent you an email, Hristina. Please reply to it, when you can.

      • Jay1418's avatar
        Jay1418
        Explorer | Level 3
        2 years ago

        I just got charged 104.52 without my authorization.please help me get my refund my email is removed

  • gmaldonado's avatar
    gmaldonado
    New member | Level 2
    2 years ago

    Hi the same thing happened to me and I Formswift has been very uncooperative. They won't even send me a receipt for the charge on my credit card. they just took the money and did not send one communication. I don't understand this. every product i have a subscription too even dropbox send me a notice when my account is charged but they ghosted me and now won't give me a refund or send me a receipt even.

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