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Forum Discussion

Eatsmartsup's avatar
Eatsmartsup
New member | Level 2
3 years ago

How can I get a refund for a payment?

How I can refundable my payment I did many of request and your team that are not given accurate answers
cancellations
Payments
Refunds
AR_23's avatar
AR_23
New member | Level 2
3 years ago

No. Dropbox Plus. Accounts created (and paid) a few years ago. But, this year, with a bonus: one of the accounts was double invoiced. As simple as that.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey AR_23! I had a look into our system, and I can see your case is already being handled by our specialists. I’ve left them an internal note on your behalf, and they’ll get back to you as soon as possible.

  • Gidgette's avatar
    Gidgette
    Explorer | Level 3
    3 years ago

    No one is helping at all

     

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi Gidgette, I hope you're doing well!

       

      I remember opening a ticket for you back in August. Do you still face the same issue, or is it something else?

       

      Keep me posted! 

      • Gidgette's avatar
        Gidgette
        Explorer | Level 3
        3 years ago

        I have tried several times but to no avail. It is literally impossible to use

         

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