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Forum Discussion

Eatsmartsup's avatar
Eatsmartsup
New member | Level 2
3 years ago

How can I get a refund for a payment?

How I can refundable my payment I did many of request and your team that are not given accurate answers
cancellations
Payments
Refunds
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey AR_23! I had a look into our system, and I can see your case is already being handled by our specialists. I’ve left them an internal note on your behalf, and they’ll get back to you as soon as possible.

Gidgette's avatar
Gidgette
Explorer | Level 3
3 years ago

No one is helping at all

 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Gidgette, I hope you're doing well!

     

    I remember opening a ticket for you back in August. Do you still face the same issue, or is it something else?

     

    Keep me posted! 

    • Gidgette's avatar
      Gidgette
      Explorer | Level 3
      3 years ago

      I have tried several times but to no avail. It is literally impossible to use

       

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi Gidgette, can you tell me more about what you've tried several times, please? 

         

        Are you referring to contacting our Support team? 

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