Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

sfb0655's avatar
sfb0655
New member | Level 1
10 months ago

How can I get a refund for FormSwift?

I was recently billed $37.00 in January and February from Formswift. I understand that Dropbox owns Formswift so I am writing you to let you know that I had never heard of Formswift until I reviewed ...
Refunds
Rich's avatar
Rich
Icon for Super User II rankSuper User II
10 months ago

FormSwift may be owned by Dropbox, but they have their own Support group. No one here would be able to assist you with anything related to FormSwift as they wouldn't have access to your account. You'll need to wait for a response from FormSwift.

That said, if you've never heard of FormSwift and you don't recognize the charge, you should be contacting your bank and reporting it as an unknown charge. A company cannot charge you without access to your billing information. If you didn't give it to them, someone else has.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!