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Forum Discussion

AS40's avatar
AS40
Explorer | Level 3
2 years ago

How can I renew my account?

How to re-new my dropbox account    Please provide link to make the re new   
billing
Payments
Plans
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi AS40, thanks for letting me know more! 

 

Once you upgrade to a paid plan, the renewal happens automatically at the end of your billing cycle. 

 

Would you mind checking your account's plan page, and let me know what subscription you're using? Also, did you upgrade your account directly through Dropbox or through the Apple/Google store? 

AS40's avatar
AS40
Explorer | Level 3
2 years ago

 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the info AS40!

     

    It looks like you're part of a Team. Have you tried clicking on the "review options" message to see what best suits your case? 

     

    You should be able to either renew, or disband your team. You can also see more about this here. 

    • AS40's avatar
      AS40
      Explorer | Level 3
      2 years ago

      Getting Error massage -- you are not allow to make this purchase .

       

      • AS40's avatar
        AS40
        Explorer | Level 3
        2 years ago

        I have the invoice for dropbox

         

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