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Forum Discussion

AS40's avatar
AS40
Explorer | Level 3
2 years ago

How can I renew my account?

How to re-new my dropbox account    Please provide link to make the re new   
billing
Payments
Plans
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the info AS40!

 

It looks like you're part of a Team. Have you tried clicking on the "review options" message to see what best suits your case? 

 

You should be able to either renew, or disband your team. You can also see more about this here. 

AS40's avatar
AS40
Explorer | Level 3
2 years ago

Getting Error massage -- you are not allow to make this purchase .

 

  • AS40's avatar
    AS40
    Explorer | Level 3
    2 years ago

    I have the invoice for dropbox

     

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey AS40. Are you getting the same error on a different browser? 

       

      If yes, is it possible there’s an issue with the payment method you’re currently using? Can you try a different one as a test (if that’s possible)?

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