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Forum Discussion

TracyD2's avatar
TracyD2
New member | Level 2
3 years ago

How can I upgrade my account via the Google Play Store?

Hi, I pay mthly for my Dropbox but recently ran out of space, I am having a really hard time trying to upgrade my account via google play store as that is where i originally downloaded dropbox, when ...
Mobile
Plans
upgrades
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey GinatheGenerous, I'm not entirely sure if you managed to achieve what Hannah suggested, or if you came across any issues.

 

Would you mind clarifying, and we'll take it from there.

GinatheGenerous's avatar
GinatheGenerous
Helpful | Level 5
2 years ago
For "clarification" of my message, please refer to my two previous messages.
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey GinatheGenerous, would you mind sending over some screenshots of your mobile app and specifically your account's settings, in order for me to have a visual? 

     

    It sounds odd that you're missing your Account tab, so I just want to make sure everything is working as it should. 

    • GinatheGenerous's avatar
      GinatheGenerous
      Helpful | Level 5
      2 years ago
      How can I attach a screenshot?
      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hey GinatheGenerous - sorry to jump in here, but I wanted to mention that you can upload a screenshot via the camera icon within your reply's box.

         

        Also, note that if you're using a mobile device, you might need to request the desktop version of the page to bring this option up.

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