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John W.134's avatar
John W.134
New member | Level 2
5 years ago
Solved

How do I cancel my Dropbox Basic plan / account?

How do I cancel my Dropbox Basic plan / account? I don't want any semblance of a plan or account on Dropbox. I don't want to be able to sign in, I've already permanently deleted all my files, and I don't want to see old referral email addresses or any other of my info on Dropbox. 

 

Thank you!

cancellations
  • Jay's avatar
    Jay
    5 years ago
    Hi John W.134, thanks for posting on the Community.

    It sounds like you're interested in completely deleting your Dropbox account.

    You can do so by following these steps. This will permanently remove your account, and there won't be a way to log back into it or regain access to any existing files.

    If you need any further assistance, please let me know!

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Pathhbvg, just to clarify, do you have a paid subscription that you wish to cancel?

     

    Or just to delete your Dropbox Basic account? Asking because Dropbox Basic is the free version of Dropbox.

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