Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

mfbotta's avatar
mfbotta
New member | Level 2
6 years ago

I signed up today, but do not and will not use. I do not understand it.  Please credit if charged.

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Hi there mfbotta, welcome to the Dropbox Community!

 

If you're on a free trial, you can cancel it by following these steps. If you're on a paid subscirption, you can follow these ones, instead. 

 

If you're still having trouble with this, you can contact our team via an incognito window here (without signing in). 

 

Let me know if you have any other questions, thanks!

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!