How do I cancel my subscription?

Hey there wupa!

I've just moved your post here as it seems you have a similar question to the OP.

Can you try out the steps in the article that Rich posted in his previous post here?

Let me know how it goes!

Hi...how can I definitively cancel my Dropbox subscription? I find it expensive now I'm not working the same hours & don't want the free trial to start billing me on Aug 1st....

Hi there Cattersfan, I hope you're doing well!

When you have the time, please check out the steps listed here for the steps on how you can cancel your trial subscription.

Let me know if you have any trouble with this!

Hi Daphne! Thanks for your reply. I can get as far as the 'Plan' tab, but there's no 'Manage Plan' there - just an option to upgrade. :-(

Hi Cattersfan; how are you today?

I'm sorry to jump in here, but if you can't find the 'Manage plan' option there and only see a button to upgrade, you must have already cancelled your trial and reverted back to a free account on the Basic plan.

Can you check what your account's tab reports to see if that's the case indeed? 

Thanks a bunch! 

Then, yes, it's cancelled already Cattersfan. 

Have a wonderful weekend ahead and see you around the Community! 

I am very fraustrated with Dropbox website.  It has been designed in a way that it doesn't provide any easy/possible way to cancel my dropbox account!  This sounds like a scam to me!  I simply want to cancel my account immediately.  All I found in this websites are links to upgrade; nothing to cancel.

Please either cancel my account immediately or provide me with a phone line to talk to customer service.  

i too want to cancel dropboox but have found nothing to help me here. definnetly a scam in my opinion.

so tell me drop box how do i get rid of you?