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Forum Discussion
Simpson3501
9 years agoExplorer | Level 3
How do I cancel subscription
the instructions on how to delete my upgrade subscription isn't very clear or in fact misleading. Once I download my photos to a thumb drive, I plan to kill the app. unless reaches out to me soon.
- 9 years ago
It's actually quite simple to downgrade or cancel your account. Make sure you're following the steps listed in the following help article.
- 9 years ago
Did you upgrade to a paid account on a mobile device, i.e. through Apple's App store or Google Play? If so, you need to manage your subscription through the store you subscribed in. Otherwise, contact Support and they'll assist with canceling your account.
If you just want to downgrade, you could just try the Downgrade page as listed in this help article and in one of the replies listed above.
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Find Answers section here. ]
cyan1
9 years agoHelpful | Level 5
...
Rich
Super User II
9 years ago
cyan1 wrote:
I'd really like to cancel my account as well. It's interesting how they make all of this so difficult. This is the most difficulty I've ever had with trying to figure out how to cancel a plan and deactivate an account
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