Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Christoffer S.'s avatar
Christoffer S.
New member | Level 2
11 years ago
Solved

How to change from business to personal account?

Hi, I accidentally chose to have a 'business' account but since I mostly use it for personal matters I would like to convert it to a personal account?   Do you know how to do that? I have both a...
  • terbitbasuki's avatar
    terbitbasuki
    9 years ago
    Yes. You can downgraded your account by contacting dropbox support by email, they will help you. I've succeeded downgrade my business into personal and get my money refund

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!