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Christoffer S.'s avatar
Christoffer S.
New member | Level 2
11 years ago
Solved

How to change from business to personal account?

Hi, I accidentally chose to have a 'business' account but since I mostly use it for personal matters I would like to convert it to a personal account?   Do you know how to do that? I have both a...
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  • terbitbasuki's avatar
    terbitbasuki
    9 years ago
    Yes. You can downgraded your account by contacting dropbox support by email, they will help you. I've succeeded downgrade my business into personal and get my money refund
terbitbasuki's avatar
terbitbasuki
Helpful | Level 5
9 years ago
Yes. You can downgraded your account by contacting dropbox support by email, they will help you. I've succeeded downgrade my business into personal and get my money refund
Shobitha's avatar
Shobitha
New member | Level 2
9 years ago
Alright! Thanks for the response
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    9 years ago
    Please note, however that refunds are NOT a guarantee - you agreed to the T&C's which stated that when you joined.

    Refunds are only offered where they legally have to be offered.
    • Sanchez's avatar
      Sanchez
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      9 years ago
      Hi all,

      Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access the survey here: http://bit.ly/2lNKIxT

      Thank you. We sure do appreciate it! 

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